Terms & Conditions

These terms govern the provision of video production services by Charlie Johnston, trading as Media Hog Productions Ltd.

Last updated: January 2025

1. Agreement

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client") and Charlie Johnston, operating through Media Hog Productions Ltd ("Service Provider"), governing the provision of video production services.

2. Services

2.1 Scope of Services

Services may include but are not limited to:

  • Camera operation and videography
  • Drone filming and aerial photography
  • Timelapse and hyperlapse production
  • Video editing and post-production
  • 360° video production
  • Consultation and creative direction

2.2 Service Delivery

All services will be delivered professionally and to industry standards. Specific deliverables, timelines, and requirements will be agreed upon in writing before commencement of work.

3. Booking and Cancellation

3.1 Booking Confirmation

Bookings are confirmed only upon receipt of a signed agreement and any required deposit. Dates are not guaranteed until confirmation is received.

3.2 Cancellation Policy

  • More than 14 days notice: Full refund of deposit
  • 7-14 days notice: 50% of deposit retained
  • Less than 7 days notice: Full deposit retained
  • Less than 48 hours notice: 50% of total project fee due

3.3 Force Majeure

Neither party shall be liable for delays or failures due to circumstances beyond reasonable control, including but not limited to weather conditions, equipment failure, illness, or government restrictions.

4. Payment Terms

4.1 Fees

All fees will be agreed upon in writing before commencement of work. Day rates, half-day rates, or project fees will be clearly specified in the quotation.

4.2 Payment Schedule

  • 50% deposit required to secure booking (unless otherwise agreed)
  • Remaining balance due within 30 days of invoice date
  • Late payments may incur interest at 8% above Bank of England base rate

4.3 Expenses

Additional expenses (travel, accommodation, equipment hire) will be agreed in advance and invoiced at cost plus any agreed markup.

5. Intellectual Property

5.1 Copyright

Upon full payment, copyright in the final delivered work transfers to the Client. Raw footage and project files remain the property of the Service Provider unless otherwise agreed.

5.2 Portfolio Rights

The Service Provider retains the right to use completed work for portfolio, marketing, and promotional purposes unless specifically prohibited in writing.

5.3 Third-Party Content

The Client warrants they have all necessary rights and permissions for any content provided. The Client indemnifies the Service Provider against any claims arising from use of Client-provided content.

6. Client Responsibilities

The Client agrees to:

  • Provide clear project briefs and timely feedback
  • Secure all necessary permissions, permits, and access
  • Ensure safe working conditions at all locations
  • Provide accurate information about project requirements
  • Comply with all applicable laws and regulations

7. Equipment and Insurance

7.1 Equipment

The Service Provider maintains professional equipment and will provide all necessary gear unless otherwise specified. Equipment remains the property of the Service Provider at all times.

7.2 Insurance

The Service Provider maintains appropriate public liability insurance (£5 million) and professional indemnity insurance. Proof of insurance available upon request.

8. Health and Safety

Both parties commit to maintaining safe working practices. The Service Provider will conduct risk assessments where appropriate and comply with all site-specific safety requirements.

9. Confidentiality

Both parties agree to maintain confidentiality regarding sensitive information disclosed during the project. This obligation continues after project completion.

10. Data Protection

All personal data will be processed in accordance with GDPR and UK data protection laws. Please refer to our Privacy Policy for detailed information.

11. Limitation of Liability

The Service Provider's total liability shall not exceed the total project fee. The Service Provider is not liable for indirect, consequential, or special damages.

12. Dispute Resolution

Any disputes shall first be addressed through good faith negotiation. If unresolved, disputes shall be subject to mediation before pursuing legal action.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any legal proceedings shall be brought in the courts of England and Wales.

14. Amendments

These Terms may only be amended in writing with agreement from both parties.

15. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Information

For questions about these Terms, please contact:

  • Charlie Johnston
  • Email: charliejohnston@outlook.com
  • Phone: +44 7746 745656
  • Trading as: Media Hog Productions Ltd